Accessibility

We want as many people as possible to be able to use this website. For example, that means you should be able to:

• zoom in up to 300% without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader including the most recent versions of JAWS, NVDA and VoiceOver

We also use the Google translate plug in tool with a number of different languages.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

• Leaflets and posters on the ‘Resources’ page – these have been designed for print and made available for people to promote the Kind to your mind Liverpool key messages. The content of this website mirrors the key messages used in the leaflets and posters.
• Primary navigation links have duplicated ID attributes which means they fail HTML validation — duplicate values of type ID level A 4.1.1
• The video play link does not include a text alternative which may cause an issue to some screen readers – level A 4.1.2

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille email publichealth@liverpool.gov.uk

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find problems not listed on this page or think we’re not meeting accessibility requirements, email webmaster@liverpool.gov.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Liverpool City Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.